A traceroute could be a operate that traces the trail from one network to a different. It permits United States of America to diagnose the supply of the many issues.
Note: To be effective, the traceroute should be run throughout a time once you area unit experiencing the matter, from a laptop that's experiencing the matter. A trace once you area unit ready to connect, or one from another laptop, isn't useful. Therefore, you ought to attempt to connect with your web site once more simply before you run it. If the matter isn't any longer occurring, you'll need to wait till subsequent time the matter happens (if there's a next time) before running your traceroute.
This article includes directions for Windows, waterproof and UNIX.
How Trace Route (Tracert) works ? and how to Run Tracert
- Open the command prompt.
- Go to Start > Run.
- Type cmd and press the Enter key.
- This will bring up a command prompt window. It has a line that looks like this:
C:\Documents and Settings\yourname> _
with a cursor blinking next to the > symbol.
- In the command prompt, type:
tracert hostname
where hostname is the name of the server connection you are testing. See the section Determining hostname below for help with the hostname.
3.You may ought to wait up to a moment or a lot of for the take a look at to finish. it'll generate an inventory of the connections on the method and a few info regarding the speed of the steps on the method.
4.Send United States of America the entire results (every line) for analysis. choose tracert results victimization your mouse pointer and right-click thereon to repeat them into the writing board. you'll currently paste it into a document and send it to Support.
If you've got issue repeating the traceroute info, or if it runs off the screen, you'll sort this command instead:
tracert hostname > C:\trace1.txt
This writes the command results to a computer file named trace1.txt within the root of your C:\ drive. you'll then open this file and paste the contents into your email message to Support.
To run traceroute on a Mac:
-
Navigate to Go > Utilites.
- Locate Terminal.
- In Terminal, type: traceroute hostname
Hostname is that the name of the server affiliation you're testing. See the section crucial hostname below for facilitate with the hostname.
You may ought to wait up to a moment or additional for the check to complete. it'll generate an inventory of the connections on the means and a few data regarding the speed of the steps on the means.
Send North American nation the entire results (every line) for analysis.
To run traceroute on Linux:
- Open Command Line.
- In Command Line, type:
tracert hostname
where hostname is the name of the server connection you are testing. See the section Determining hostname below for help with the hostname.
- You may need to wait up to a moment or additional for the check to finish. it'll generate an inventory of the connections on the method and a few data regarding the speed of the steps on the method.
- Send America the entire results (every line) for analysis.
Determining hostname:
Note: the hostname ought to get replaced with no matter web site isn't operating for you.
- If you're a Hosted Exchange email client, you'll be able to use the hostname for the server laid out in your email account settings for the e-mail program you're exploitation.
- If you're having hassle accessing Intermedia's information processing system, the traceroute ought to be to the online site's universal resource locator address.
- If you have got been taught by Support to conduct this check, we are going to tell you what hostname to check for.
Please conjointly note that although the matter looks to occur nearer to Intermedia's finish, it's going to truly be a drag at your ISP. this can be why it's imperative that we have a tendency to see the whole traceroute ourselves.
