How to Learn to repair didn't Retrieve Directory Listing Error in FileZilla FTP

 While victimization FileZilla for connecting to your FTP you would possibly get a slip-up as below:

There will be totally different|completely different reasons for this error to occur and additionally different solutions for it. This error will be simply mounted by going into the location Manager and victimization plain FTP by adjusting your association details.

Note: You can need to open Passive Ports in your FTP’s server configuration file and firewall too.

1. Wrong coding Settings in FTP shopper
For example, whereas victimization FileZilla, once you hook up with FTP server you would possibly get a slip-up as below:

This error happens once secret writing is ready to “Use express FTP over TLS if available” in FTP consumer settings.

Check the steps below to repair the problem:

1. Go to FileZilla, click on “File” menu and select “Site Manager”.

2. If web site|the location|the positioning} or server you would like to attach to isn’t already mentioned in site manager, add it.

a. Add hostname.
b. create the Encryption to “Only use plain FTP”.
c. modification logon kind to “Normal”.
d. Enter username/password.
e. Ok/Connect to continue.

In case you're still obtaining the error, disable your firewall then strive once more!

2. downside with Passive mode
FTP works in each active and passive mode. FTP shoppers like FileZilla, CuteFTP, etc. use passive mode for transfer. however generally you'll get a slip-up such as “FTP can’t retrieve directory listing” in passive mode, then follow the below steps to resolve the error:

Open Filezilla, click on Edit -> Settings.
Next, click on Connection -> FTP: choose Active.
Click on Connection -> FTP -> Active Mode: select “Ask your software package for the external information processing address”.
Click on Connection -> FTP -> Passive Mode: choose Fall Back to Active Mode
Press OK.
Try connecting to your FTP again!

3. Missing Passive Port place FTP Server
In most of the cases “FTP cannot retrieve directory listing” error happens once passive port vary isn't mentioned FTP server configuration.

In cPanel for FTP servers like PureFTP, follow the below steps.

1. Log in to the server via SSH.

2. Open the /var/cpanel/conf/pureftpd/local file and add the entry as below:

These changes ar then further to the file as a result of FTP server exists behind the firewall.

3. Then modification the server’s default passive port vary, by running the below command:

4. Next, tack the server so the passive port vary can taste the firewall.

5. Lastly, restart the PureFTP service.


4. Lacking Port place Firewall Settings
This error typically happens once a firewall blocks passive FTP ports.

Check the subsequent steps to feature the passive port vary to the firewall to resolve this error:

1. For firewall like iptables, open the /etc/sysconfig/iptables file in an exceedingly text editor.

2. Then add the entry as below:

3. Lastly, run the below command to save lots of.

In this approach, you'll be able to fix the error like “FTP cannot retrieve directory listing”.

  • failed to retrieve directory listing
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